Change Management Service
Did you only get hours of training for your practice management system and rest of the learning and changes in your business were left to your comprehension and management?
TECNEX CMS (Change Management Service) helps you manage just that!

Though MD-2 is designed and packaged to be installed and implemented by the least computer literate member of the organization, our well trained installation and implementation specialists will have your new software up and running in no time. If you want we will also ensure that your systems are equipped and updated with the latest operating system updates, anti-virus, anti-spam software packages and any other third party packages that your staff needs. NOTE: TECNEX neither supports or recommends any third party software packages - the customer assumes full responsibility of any such software. All these services are provided as value added services to our customers. TECNEX software and services are provided per the EULA and services agreements and are fully supported by TECNEX.
We understand each practice has its set of processes for carrying out the day to day operations and your training needs will differ based on the kind of results that you expect from MD-2. Our training and implementation specialists will work with your practice staff to formulate a training program to meet the needs. We will ensure that MD-2 becomes your most trusted business management suite. Our trainers will hold multiple training sessions with your staff based on each individual's level of business and computer knowledge. Besides our on-site training our training specialists will be available for an entire week for online or over the phone training.
A new business management system no matter where you get it from, is a changed work environment and comes with frustration and some what fear of unknown by all involved. To cater for these and all other factors, TECNEX implementation specialists work with your staff through a carefully designed program to ensure that we cater for any and all effects – to ensure all employees are well trained according to skill and involvement level and know that they are ready and in no time you will a confident employee - A Confident Employee is a Productive Employee.
Choosing a software vendor does not finish after sale, training and installation. This is a business long decision and we stand by our sale 101%. Our business consultants will be available for efficient post CMS support. We will ensure that your any glitches (not that they are there – but if they are there) from software installation, employee training, practice staff morale and change physiology management that your practice faces are promptly resolved. Customer Satisfaction is our first order of business and We are not done till you are!
