Call us
Service As A Strategy
Our focus on customer services is beyond just making you our customers. Unlike our competitors, TECNEX's track record of dedicated after sales services is proven through regular appreciation emails and phone calls received from you. Our goal, is to enable you deliver flawless and efficient experience to your customers. TECNEX “Strategic Services Group” is not just an implementation or technical support organization but a strategic part of our business. We position ourself as your business support partner unlike any other in the industry. Since delivering quality healthcare to “your” clients is important to you, ensuring you achieve that is important to us!
And Yes - We know this kind of after sales support is hard to believe ;-)
Latest Technologies
TECNEX uses state of the art technologies to not only make quality support available but through its remote technologies the associates can instantly login to your machines and provide onsite support experience. Strategic Services Group consists of experienced business and technical personnel that can handle support requests such as business issue, training issue, knowledge transfer, enhancement requests, work request or defects resolution.
KB, Forums and Blogs
Existing customers can login using their customerID and password to discuss topics of interest, view Knowledge base, forums and improve productivity by learning best practices or interacting with other clients. Customers may access TECNEX’s online client portal to log and manage service requests as well.
Contact Us
White Papers
Training & Consult.